01
How should before-and-after photos be taken?
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With the patient’s written consent, the same lighting, pose and background in both photos, the result never edited, and each one labelled with the procedure. Put them on the procedure page they belong to, so Google can show that page to people looking for results. Your surgeon and your regulator have the final word on what can be shown.
02
How should we reply to a bad review?
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Briefly and calmly. Thank them, say you take every concern seriously and invite them to contact the practice directly. Never confirm they were a patient and never mention a treatment, even if they did. Patients reading later judge the practice by the reply as much as by the review.
03
We have more than one surgeon. Who should the pages feature?
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Each surgeon gets their own page, and each procedure page names who performs it. Patients often search a surgeon by name after a friend recommends them, and a strong page for each surgeon means that search lands on your site instead of a directory.
04
We have more than one location. How does that work?
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Each location gets its own Google Business Profile and its own location page, with its own surgeons, photos, reviews and directions. Each one competes in its own city, so each one needs its own reasons to rank.
05
We also run a med spa. Does it need separate pages?
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Yes. A med spa patient often books a treatment the same week. A surgical patient compares surgeons, reads about risks and recovery and asks the price before they request a consult. So surgical pages carry more depth and more proof, and each med spa treatment gets its own lighter page.
06
Who writes the procedure pages?
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We do, from the questions patients actually search for each procedure. Your surgeon has the final word on every medical statement. Nothing promises a result, and every claim can be backed up.
07
Will our pages talk about risks and recovery?
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Yes. Patients search for them before they search for a surgeon, and Google expects a surgery page to cover them honestly. Plain recovery times and the real risks build more trust than a page that only shows results.
08
Should a plastic surgery practice have a blog?
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Only if it answers questions patients ask. A short post on how to prepare for a tummy tuck, linked to your tummy tuck page, helps that page. Posts written to fill a calendar don’t.
09
Do you put the pages on our website?
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Yes. We publish them. If someone else manages your website, we hand them the finished pages and a plain list of where each one goes, so it’s copy and paste.
10
Do you use our own photos?
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Yes. Real photos of your practice, your surgeon and your team tell a patient more than a stock picture. Patient photos go up only with written consent. If you don’t have the right photos yet, we tell you which ones would help each page the most.
11
Does our website’s speed on a phone matter?
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Yes. Patients research surgery on their phones, and a page that loads slowly loses them before it opens. Large gallery photos are often what slows a page down, and fixing that is part of the website work in every plan.
12
Will you copy content from other websites?
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No. Every page is written for your practice. Copied text gives Google no reason to show your page over the one it came from, and it can hold your whole site back.
13
Can we rank in nearby towns, not only our own city?
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Yes. Patients will travel for the right surgeon, so a procedure page for each town around you can win searches there. The map is hardest to win far from your address, which is why those town pages matter.
14
Do medical directories and review sites matter?
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Yes. They’re where patients compare surgeons, and each one that lists your practice with the same name, address and phone is another site that names you. We keep those listings complete and consistent.
15
Does SEO work need access to patient records?
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No. We need access to your website, your Google Business Profile and your Google tools, not your patient files.
16
What access do you need to our website?
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Access to your website’s admin area, your Google Search Console and your Google Analytics. If someone else runs your site, we can work through them instead.
17
We already have an SEO agency. How do we switch?
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We start by reading what’s there: which pages rank, which ones bring visitors and which procedures have no page. Nothing that works gets thrown away. You only need to give us access to your website and your Google tools.
18
What happens on the free strategy call?
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It’s 30 minutes on Google Meet. We look up the procedure searches in your city, the pages you’re missing and who ranks above you. You leave with that list whether you work with us or not.
19
Do you guarantee a #1 ranking?
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No one honest can promise #1. We give two promises in writing, with dates on them, and both are set out in full in the guarantees section on this page.
20
Can we start this month?
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Very limited spots left for the month of October. We put a cap on clients we can take in to keep our promises.