01
What does an SEO agency in the USA do?
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It gets your business found when buyers search for what you sell: in Google's regular results, in the Google Maps box, and in the AI answers Google and ChatGPT give. A full-service agency picks the searches that bring paying customers, builds and improves the pages that answer them, fixes what stops Google reading your site, earns links from real sites that vouch for you, and reports what moved every month. We do that for national, statewide, ecommerce and local businesses.
02
What is included in monthly SEO services?
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Five jobs, every month. We find the searches your buyers actually type. We build and improve a page for each service and each search that matters. We fix what slows Google down on your site: slow pages, broken links, pages Google can't read. A dedicated team earns links from relevant, trusted sites. And you get a monthly report by email: rankings, Analytics and the work done, plus our app to see it all live.
03
How much do SEO services cost in the USA?
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Google Maps starts at $1,497 a month. Google rankings start at $2,697 a month. Both go up for multiple locations, multiple websites and complexity. Your exact number depends on your market and how strong the sites above you are, and you get it on the strategy call. Start with Google Maps or the normal Google results, or run both. AI answers come with every plan.
04
How much do SEO agencies cost?
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Most SEO agencies charge a monthly fee for ongoing work, and many only give a number after a call. We show ours up front. Google Maps starts at $1,497 a month. Google rankings start at $2,697 a month. Both go up for multiple locations, multiple websites and complexity. We work month to month, with no long-term contract.
05
Are SEO agencies worth it?
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An SEO agency is worth it when it ranks you for searches that bring buyers, shows you the proof every month, and stands behind a date. A page-one ranking keeps bringing buyers in every day it holds, where an ad stops when you stop paying. We promise rankings, and we put two guarantees in writing. If you don't see visible improvement in your key metrics within the first 20 days, we refund $200 on top of returning your payment for that period. If your qualifying keywords aren't on the first page of Google within 60 days, we keep working for free until they are.
06
Should I hire an SEO agency or do SEO in-house?
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An in-house hire gives you one person. An SEO agency gives you a team: strategy, writing, technical fixes and a dedicated link-building team, plus the paid research tools. You also get one party accountable for rankings, with guarantees in writing.
07
What are the top SEO companies in the USA?
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Lists from Clutch, Semrush and others rank US SEO companies, and they are a fair place to start a shortlist. Awkward Media was named Best SEO Company 2025 by Clutch and Best SEO Agency by Semrush, and Mayple rates us a top 5% SEO agency in the world. Whoever you shortlist, compare the contract, the guarantee, the price and the proof: real Google screenshots of named clients ranking first.
08
How do I choose an SEO company?
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Ask three things. Which searches will you rank me for, and why those? What will you do each month? What happens if it doesn't work? A good SEO company answers all three in plain words. We put our answers in writing: a list of target searches, a monthly list of completed work, and two guarantees.
09
Do you do national SEO, or only local SEO?
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Both. We are a full-service SEO agency: organic SEO, national SEO, ecommerce SEO, local SEO and AI search. Luxury Fire, an online fireplace store, has 7 of 10 tracked product searches in Google's top three with no city in the search. Florida Probate Law Group is #1 statewide for florida probate lawyer. And businesses like 360 Hazardous Cleanup rank first on Google Maps.
10
Do I need local SEO, organic SEO, or both?
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If customers find you on Google Maps, you want both. Local SEO gets you into the map box, organic SEO gets your website into the results under it. Online stores and national businesses usually need organic SEO alone.
11
Do you do ecommerce SEO?
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Yes. We rank category and product pages for online stores, on Shopify and other platforms: the pages Google shows for product searches, written for buyers, with the technical faults big catalogs collect fixed and links earned to the pages that sell. The Game Caps went from page 5 to #1 for original bar snapbacks.
12
What is technical SEO?
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It's the work under the hood that lets Google read and trust your website: fixing slow pages, broken links and pages Google can't read, so the pages you want found can actually be found. Buyers never see it, but rankings depend on it. It's part of every plan.
13
What is link building?
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A link is another website pointing to yours. Google treats links from real, relevant sites as people vouching for you, and AI tools lean on the same mentions to decide who to name. A dedicated team earns links from relevant, trusted sites in your field. No link farms.
14
Do you use shortcuts?
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No. We only use methods Google's own rules allow. The shortcuts work for a few months and then a Google update wipes them out, along with your rankings.
15
Do I have to write the content?
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No. Writing and improving the pages is part of the work, done for you, and written for the person searching.
16
Can you move my website without losing rankings?
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Yes, when the move is planned before launch. A new design, platform or domain can wipe out rankings if old page addresses disappear. We forward every old address to its new one, carry over what Google already trusts, and watch rankings and traffic after go-live.
17
Do I need an SEO agency in my own city?
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No. For national and ecommerce searches location doesn't matter at all. For Google Maps, Google ranks your business by how well it matches the search, how close it is to the person searching, and how well known it is. The agency's address isn't one of those. We rank businesses in Kentucky, Minnesota, Florida, Nevada, Washington and beyond.
18
How long does SEO take to work?
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We put it in writing. If you don't see visible improvement in your key metrics within the first 20 days, we refund $200 on top of returning your payment for that period. If your qualifying keywords aren't on the first page of Google within 60 days, we keep working for free until they are. Brooks Moving and Hauling in Jupiter, Florida was in the Google Maps top three by day 17.
19
Do you lock me into a contract?
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No. It's month to month. Results keep you here, not paperwork.
20
Do your SEO services cover AI search like ChatGPT and Google AI Overviews?
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Yes, in every plan. AI tools lean on the same things Google rewards: clear pages that answer the question, a business other trusted sites mention, and a website that is easy to read. We build for Google first and shape the same pages so AI answers can quote and name your business. Angkorscape is named in Google's AI answer for luxury landscape designers and ranks #1 below it.
21
Can you rank a business with locations in more than one state?
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Yes. Each location gets its own page, its own Google Business Profile work and its own local links, with one report for head office. The price goes up for multiple locations and multiple websites.
22
What will I see in the reports?
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Your Google Analytics data, where you rank for each keyword we target, and a list of the work we did that month. It comes by email every month, in plain language. You also get our app: see it all live, any time, and ask its AI agent for anything you want to know.
23
What happens on the free strategy call?
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It takes 30 minutes on Google Meet. We search your market live, the way your buyers do, and show you who Google puts first and why. You leave with the searches we would target, yours to keep, and your exact price.
24
Which businesses do you work with?
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Established local and national businesses doing at least $20,000 a month in their own revenue: online stores, law firms, home services, medical and dental practices, marketplaces, B2B companies and more.
25
Where is Awkward Media based?
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Our head office is in Toronto, with a US phone line in San Diego. We have spent 13 years ranking businesses across the US and Canada, and your free strategy call is on Google Meet.
26
Do you work with businesses in Canada and the US?
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Yes. We have spent 13 years ranking established businesses across Canada and the US, from local service firms to national online stores. Google works the same way in both countries. What changes is the competition in your market, and we plan around it.
27
Which US cities do you cover?
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We have city pages for New York, Boston, Pittsburgh, Atlanta, Charlotte, Raleigh, Miami, Fort Lauderdale, Orlando, Tampa, Dallas, Fort Worth, Houston, Austin, San Antonio, Chicago, Denver, Colorado Springs, Los Angeles, San Diego, San Francisco, San Jose, Seattle and Las Vegas. National and ecommerce work covers the whole country.
